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Delivery & Shipping

We deliver in the following countries:

The standard shipping costs are calculated at the cash register.

Switzerland & Liechtenstein.A-Post 8.90 CHF)Free shipping from an order value of (80 CHF)

Germany, Austria. DHL Standard 9.00 €). Free shipping from an order value of (100 €)

(UK) United Kingdom. DHL Standard 19.90 €)

Rest Europe.Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Norway.

DHL Standard 18,00 €). Free shipping from an order value of (150 €)

(USA) United States. DHL Standard 20.90 €)

Rest of the world.DHL standard (20.90 €

DELIVERY TIME:

The delivery time is between 2 and 6 working days, but we strive to ship all orders on weekdays within 24 hours, but can take up to 2-10 working days in the main season. Delivery times consider possible delays due to payment approvals, local postoffees or import companies or delays due to international customs matters or additional tariffs or taxes that their country may require. Due to customs delays, retained or customs fees that are outside our control, no returns or refunds are issued.

Some delivery services require a signature on delivery. If you can not sign the goods, you must arrange the return shipment with the freight forwarder or pick up the goods themselves. If you do not do this within the deadline required by the freight forwarder (usually 7 days), the goods will be returned to us and they carry all costs for the return of the goods.

Taxes & other taxes:

Upon receipt of your shipment, additional tariffs and taxes may arise. These customs duties and taxes are to be borne by the recipient.Nature4Body is not obliged to inform customers about such additional costs and not to reimburse the customer.

Returns:

Returns must be made within 7 days of notification of their shipment. After this 7-day period, no refunds or exchange are offered. After this 7-day period, no refunds or exchange are offered.

In order to question a return, your item must be unopened and unused and are in the same condition in which you received it. It must also be in its original packaging. The only exception to this requirement relates to damaged or defective articles.

We can not edit returns for products purchased through a retail partner. Refunds are only possible for purchases made via www.nature4body.ch.

Please note that the customer will take over shipping costs, customs fees and taxes (these are not reimbursable). We will normally reimburse your order within 3 days of receipt of the returned goods in our warehouse, but please allow up to 15 days for the processing of a refund, as transfers between payment systems can last longer.

Please send us an e-mail to info@nature4body.ch

To complete your return, we need one who orders no.

Refunds:

As soon as your return has been received and tested, we will send you an e-mail to confirm that we have received your return. We will also notify you about the approval or rejection of your refund.

If you are approved, your refund will be edited and your credit card or your original payment method will be credited automatically.

If you return a product / products, we recommend using a traceable shipping service or take out shipping insurance. We do not guarantee that we receive your returned article.

Return of damaged products

If you have received damaged products during delivery, please contact info@nature4body.ch immediately

MORE QUESTIONS?

For questions about shipping or return, please contact the customer service at:info@nature4body.ch

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