Shipping costs & payment

 

Which countries do you deliver to and what does shipping cost?

 

From an order value of 150 € the shipping costs are waived.

Orders with delivery to Switzerland are charged at € 6.00.

Orders with delivery to Germany are charged at € 6.90.

Orders with delivery to Austria, France, Spain and Italy are charged at € 13.50.

Orders with delivery to Denmark, Poland, Portugal, Ireland, Sweden, the Netherlands, Belgium and Luxembourg are charged at € 13.50.

Orders for delivery to Iceland, Finland, Lithuania, Norway and the United Kingdom will be charged with shipping costs between € 15 and € 30. (depending on weight)

 

Which company delivers my order?

 

Your order will be shipped with DHL.

How long will it take for me to receive my order?
Orders placed before 2 p.m. will be processed and shipped the same afternoon. Orders received after that leave the house the next day. Exception: weekends and public holidays.

Switzerland, Liechtenstein: 3-5 days
Germany, France, Austria, Belgium, Luxembourg, United Kingdom, Netherlands, Italy, Spain and Portugal: 5-10 days.

In order to be able to actively monitor the progress of your order, you will receive a tracking number from our shipping partner after receiving the goods. In this way you can view the status of your shipment.

https://www.dhl.com/de/express/tracking.html

 

Payment options

 

For orders we offer the payment methods credit card (Visa, Mastercard, American Express), direct debit, PayPal and direct debit. We reserve the right to exclude payments on account for new customers.

Payment by PayPal or credit card

By paying by credit card or PayPal, we can book your payment quickly and securely. So we can send you your favorite products as soon as possible.

If you select PayPal as the payment method, you will be forwarded directly to PayPal at the end of the ordering process. If you are already a PayPal customer, you can log in there with your user data and confirm the payment. If you do not yet know PayPal, you can also register as a guest or open a PayPal account and then confirm the payment. We usually receive payment via PayPal only a few minutes after placing the order. Your order will be dispatched immediately. If you want to return the goods, the amount will be credited to your PayPal account.

If you pay by credit card, enter your credit card details on our secure payment pages. Your credit card details are encrypted using the SSL method and protected against eavesdropping and manipulation. Returns will be credited to your credit card. We accept the following credit cards: Visa, Mastercard and American Express.

Payment by SEPA direct debit

With the SEPA direct debit, you can pay conveniently and securely by giving our external partner permission to withdraw the amount from your account. To do this, enter the bank details and the name of the account holder when placing your order.